Dispatch & Delivery
Delivery is FREE with Ecohound Trade for UK Mainland customers for all retail orders over £100. Delivery will be charged at £5.00 + VAT for orders under £100 in value .
Should you wish to order our products for delivery to Highlands and Islands or Northern Ireland please contact us for a delivery quote on 07810350902 or by email at firstname.lastname@example.org
Samples – sample packs are sent by Royal Mail 2nd Class, please contact us if you wish to receive one of our Ecohound Product Sample Packs
All of our goods are sent using reputable reliable courier companies. We use both Parcelforce and DPD as our service providers for box deliveries and Palletline for large pallet deliveries. They are all very reliable and helpful companies that we have great confidence in to deliver our orders on time and in good condition.
However, in the unfortunate event that your order or a part of your order arrives damaged or doesn’t arrive within 3 working days please let us know and we will investigate fully.
Thank you for taking the time to read our Shipping Policy. Please don’t hesitate to contact us at any time.
Ecohound a subsidiary of Scot-Petshop Ltd, Registered Address – Unit 9 / 10, 1 Firth Road, Houstoun Ind Est, Livingston, West Lothian, EH54 5DJ. Company Registration Number: SC 375420. VAT Registration Number: 936 1229 28
Make dog walks a happy experience with Ecohound!