Terms and Conditions – Ecohound
Listed below are our terms and conditions for Ecohound.co.uk. We presume by buying our items you are accepting our Terms and Conditions.
We hope that you never have a problem with any of our goods. We sell only good quality items and all our goods are brand new.
Orders are only considered complete and fulfilled once the goods have been delivered. Ecohound has the right to cancel any transaction at any stage. If an item is out of stock you will be refunded if no alternative is found to be suitable.
We only ship within the UK and only accept payments made is GBP. Outwith the UK mainland may incur a small postage charge (Islands and Northern Ireland) however we will try to keep additional postage costs to a minimum.
Payment – Proforma or 30 Day Terms
Proforma – For all new accounts, occasional and one off purchases payment in full prior to dispatch will be required. 30 Day Trade Terms – If 30 day payment terms are agreed we expect payment to be made within 30 days. We accept payments by bank transfers, telephone or PayPal.
All invoices from Ecohound must be paid in full no later than 30 days after the invoice date. Ecohound shall charge interest on arrears at a rate of 5% points above the base interest rate for any late payments. As soon as Ecohound becomes aware of the risk that the Customer is unable to pay its debts, Ecohound shall be entitled to deliver contractual products only against payment in advance or the provision of security. Ecohound also has the right to withdraw from individual contracts of sale that have already been concluded unless advance payment is provided.
The Customer may offset Ecohound debt claims only with counterclaims that are acknowledged, undisputed or declared to be legally binding. The Customer shall not be entitled to exercise any right of retention on account of an outstanding debt, unless the outstanding debt is acknowledged, undisputed and/or declared to be legally binding.
If you have a 30 day account with us and any concerns about late or delayed payments please call us on 07810350902 between the hours of 9 – 5 Mon to Fri.
Welcome to the Ecohound terms and conditions, which apply to your use of the ecohound.co.uk Website. By accessing this Website, you agree to be bound by them.
“Conditions” means these terms and conditions: “Personal Information” means any personal details provided by you via the Website; “User(s)” means (a) user(s) of the Website either collectively or individually, as the context requires; “We/us/our” means ecohound.co.uk, “Website” means the website located at https://www.ecohound.co.uk or any subsequent URL which may replace it; and “You/your” means you as a user of the Website.
We will provide you with access to the Website in accordance with these Conditions.
2 YOUR OBLIGATIONS
2.1.1 agree not to use the Website (or any part of) for any illegal purpose and agree to use it in accordance with all relevant laws;
2.1.2 agree not to upload or transmit through the Website any computer viruses, macro viruses, Trojan horses, worms or anything else designed to interfere with, interrupt or disrupt the normal operating procedures of a computer;
2.1.3 will not upload or transmit through the Website any material which is defamatory, offensive, or of an obscene or menacing character, or that may cause annoyance, inconvenience or needless anxiety;
2.1.4 will not use the Website in a way that may cause the Website to be interrupted, damaged, rendered less efficient or such that the effectiveness or functionality of the Website is in any way impaired;
2.1.5 will not use the Website in any manner which violates or infringes the rights of any person, firm or company (including, but not limited to, rights of intellectual property, rights of confidentiality or rights of privacy);
2.1.6 agree that in the event that you have any right, claim or action against any Users arising out of that User’s use of the Website, then you will pursue such right, claim or action independently of and without recourse to us.
3.1 You agree to be fully responsible for (and fully indemnify us against) all claims, liability, damages, losses, costs and expenses, including legal fees, suffered by us and arising out of any breach of the Conditions by you or any other liabilities arising out of your use of the Website, or the use by any other person accessing the Website using your PC or internet access account.
4 OUR RIGHTS
4.1 We reserve the right to:
4.1.1 modify or withdraw, temporarily or permanently, the Website (or any part of) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website; and/or
4.1.2 change these Conditions from time to time, and your continued use of the Website (or any part of) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions then you must immediately stop using the Website.
4.2 We will use our reasonable endeavours to maintain the Website. The Website is subject to change from time to time. You will not be eligible for any compensation because you cannot use any part of the Website or because of a failure, suspension or withdrawal of all or part of the Website due to circumstances beyond our control.
5 THIRD PARTY LINKS
In an attempt to provide increased value to our Users, we may provide links to other websites or resources. You acknowledge and agree that we are not responsible for the availability of such external sites or resources, and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content (including misrepresentative or defamatory content) of such websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external sites or resources.
We have the right, but not the obligation, to monitor any activity and content associated with the Website. We may investigate any reported violation of these Conditions or complaints and take any action that we deem appropriate (which may include, but is not limited to, issuing warnings, suspending, terminating or attaching conditions to your access and/or removing any materials from the Website).
7 YOUR DATA
7.1 We respect your personal information and undertake to comply with applicable UK Data Protection legislation from time to time in place.
7.2 You should be aware that:
7.2.1 if we are requested by the police or any regulatory or government authority investigating suspected illegal activities, or upon receipt of a court order, to provide your Personal Information and/or information concerning your activities whilst using the Website we shall do so; and
7.3 We reserve the right in our reasonable discretion to disclose details of your use of the Website in relation to any, or any threatened, Court Proceedings in connection with your use, or the use of anyone under your control, of the Website whether in connection with the matters set out in these Conditions or otherwise.
8 INTELLECTUAL PROPERTY AND RIGHT TO USE
8.1 You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all material or content supplied as part of the Website shall remain at all times vested in us or our licensors. You are permitted to use this material only as expressly authorised by us.
8.2 The Website is Copyright, Ecohound.co.uk. All rights reserved.
9.1 You may send us notices under or in connection with these Conditions:
9.1.1 By post to Ecohound, 23 Forthview Court, Oakbank Ind Est, Mid Calder. Livingston, EH53 0TH
9.1.2 By email to
Ecohound a subsidiary of Scot-Petshop Ltd, Registered Address – 23 Forthview Court, Oakbank Ind Est, Mid Calder, West Lothian, EH53 0TH. Company Registration Number: SC 375420. VAT Registration Number: 936 1229 28
Thank you for taking the time to read our Terms and Conditions. Please don’t hesitate to contact us at any time.